The impact of strategic planning on crisis management An applied on a sampie of oca authority officesl - in the ofTaiz - a field study

Abstract

This study aimed to know the impact of strategic planning on crisis management in the local authority offices in Taiz governorate, and the study was applied to some local authority offices (the education office - the civil service office - the finance office). The study population was limited to a sample of directors of departments and divisions in the offices (education - finance - civil service) of (102) employees, and the study sample of (118), The questionnaire was adopted as the tool for collecting data and information, as it was distributed to general managers and directors of departments and divisions, and the total recovery rate for the questionnaire was (55%). The analytical descriptive approach was adopted, the necessary statistical analyzes were conducted, and the study hypotheses were tested using the spss statistical package program. The study concluded with a set of results, the most important of which is the existence of a positive impact of strategic planning on crisis management, with differences between the opinions of the sample members regarding the dimensions of the study due to demographic variables. However, there is no prevailing opinion of the workers of the local authority offices regarding the practice of these offices to manage the crisis in its stages (before the crisis - during the crisis - and after the crisis), as the local authority offices lack, according to the opinion of the employees, the practice of managing the crisis in its various stages. The researcher recommended the need to pay attention to crisis management in the offices of the local authority, and the need to consolidate the principle of strategic planning, which requires opening channels of communication between the manager and employees in the offices of the local authority to reach common solutions to the crises occurring in the offices of the local authority.