Mechanisms of Human Resource Development in Social Security Offices in Riyadh "A Study Applied to Social Workers"

Abstract

The study aims to: Determine the mechanisms for developing human resources from social workers in social security offices, by identifying the training needs of social workers in social security offices. The study is descriptive. The study used the questionnaire tool and the social survey method for social workers in social security offices in Riyadh, and their number is (78). Results of the study: The training needs were identified in: acquiring practical skills in the job field, acquiring skills to deal with computer programs, continuous development, knowledge of how to save transactions electronically, acquiring problem-solving skills. The mechanisms used to organize enrollment in training courses were determined in linking the work of the department with training needs, nomination in accordance with the capabilities and capabilities of workers, and specialists in data collection and training needs. The training difficulties were identified in: non-participation in planning the courses, its insufficiency, insufficient time, non-use of modern techniques in training, poor follow-up of the courses. The proposals for human resource development by social workers in social security offices were identified in: increasing the number of training courses, developing training programs according to societal developments, using modern technology, and involving specialists in planning training courses.